|Great pic from fellow blogger, http://momontherange.com/|
When I was training servers, there were those very gifted, confident people that had no problems walking up to a table of strangers and telling them the featured item for the day. Others had a sense of apprehension at the table and would physically lean into the table stressed that they would miss something or mess up. If you are an experienced server, you recognize this immediately dining somewhere, and think “how cute, they’re new”. I would coach the trainees to physically lean back and relax. Lean back and relax with the table—apprehension is contagious and your guests will feel it. Be confident, relaxed, and sure of what you’re doing (or do your best to fake it). It’s better to have the table laugh with you on a FUBR, than laughing at you.
When we contemplate how we want our end of the day to look—what if leaning back is leaning in to what we want it to really look like?